Our In-Room Entertainment plan includes:
DOCOMO PACIFIC’s innovative infotainment solutions provide a feature-rich and fully customizable IPTV experience for hotel guests. Our solutions also enable hotels to engage with guests through low touch points, such as by using a guest’s smartphone as a remote control for seamless room service ordering or housekeeping requests.
The VIP Gateway is a custom-made IP video gateway designed to enable hotels and multi-dwelling unit operators to offer a variety of high quality video services to their customers. It allows direct 4K, high definition (HD) and standard definition (SD) video encoding, transcoding, and stream processing.
Our solution is integrated with most POS and workflow management systems, enabling hotels to offer their guests a fully automated ordering experience involving minimal touch points.
Services include:
Our IPTV solution seamlessly integrates with all hospitality Smart TV brands on the market, eliminating the need for an in-room set-top box. What’s more, we also support a hybrid solution in which both a Smart TV and set-top box solution run concurrently on one network. This enables hotels to gradually replace conventional TVs with Smart TVs.
The Smart Remote Control app enables guests to use their own smart devices to control and interact with the TV, thereby avoiding having to touch the in-room remote control. Using simple QR code pairing, Smart RCU also allows guests to order room and housekeeping services, quickly surf through channels, and control aspects of room automation. Available for Android and iOS devices.