Why choose Microsoft Teams Phone

Bring all your business communications into one simple, flexible solution.

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  • Lower hardware costs

    Work on existing laptops, smartphones, and headsets, eliminating expensive physical desktop phones.

  • Reduce maintenance

    Remove the need to buy, maintain, or upgrade on-premise PBX server equipment.

  • Enable work from anywhere

    Make and receive business calls from any location using your business number.

  • Simplify administration

    Allow IT teams to provision numbers, assign licenses, and manage routing from one central dashboard.

Interested in bringing unified connectivity into your Microsoft Teams?

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Microsoft Teams Phone Features

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Device Flexibility
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Make and receive external calls on your computer, tablet, or via the Teams mobile app using your work number instead of your personal cell.

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Enterprise PBX Controls
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Enjoy PBX features like call forwarding, call queues, auto-attendants, music on hold, and visual voicemail with text transcription.

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No Special Hardware Required
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Utilize standard headsets and microphones natively, though Microsoft-certified desk phones are an option.

Best For

  • Businesses already standardized on Microsoft Teams
  • Hybrid or remote teams wanting one app for everything
  • Organizations consolidating away from separate phone systems
  • IT-led organizations with M365 tenant admin capability
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Transform your business communications today!
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Evolution of Business Phone

When telephones first entered the business world, they weren’tas simple as picking up a handset and dialing. Offices relied on switchboards, which were rooms filled with human operators who would manually connect calls.....

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Important 911 Information

Microsoft Teams Phone works over your internet connection, so 911 calling works differently than on a traditional landline. 911 service may be limited or unavailable if:

- Power is out at your location.

- Your internet is down, including for non-payment, or if there’s a disruption at the 911 provider behind our network.

- You move your equipment or use the app from a new location without updating your registered address. Responders see the address on file.

- Your phone number is from a different area than where you’re calling from.

To ensure you can place 911 calls in the case of an emergency, keep your address up to date, and keep a charged mobile phone as a backup way to reach 911.

Frequently Asked Questions

Typically, 1–2 weeks after license confirmation, depending on your configuration and number porting needs.

Yes, your business number can ring across multiple devices for seamless communication.

Calls can be forwarded to mobile devices or alternate numbers to maintain connectivity.

Yes, users can be added or removed quickly through your Microsoft 365 admin portal.