The only nationwide communications network
Built with and for first responders.
The First and Only Network Enhancing Public Safety
DOCOMO PACIFIC was selected by AT&T to help support the deployment of FirstNet - America's public safety communications platform — in both Guam and the Northern Mariana Islands. As an authorized seller, we help eligible first responders in the Marianas to access FirstNet’s game-changing technology.
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Access Fast, Uninterrupted Communication
Get the information you need, the moment you need it to complete critical jobs. FirstNet provides a dedicated network for ultra-fast communication without delays.
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Get First Priority™
Stay connected when it matters most. First responders receive access to resources first. And there's no throttling for FirstNet users anywhere in the U.S. or its territories.
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Receive Dedicated Support
Connect with a 24/7 support team focused solely on FirstNet customers. Whether you’re responding to an emergency or managing daily operations, help is always available.
Enhanced communications. Enhanced safety.
FirstNet delivers a single, nationwide network platform that's purpose-built to strengthen communications across the entire public safety community. It's available to first responders and those entities who assist their emergency response efforts.
And it's bringing public safety communications into the 21st century with new, innovative capabilities, helping first responders connect to the critical information they need — every day and in every emergency. FirstNet is built with AT&T in a public-private partnership with the First Responder Network Authority (FirstNet Authority) — an independent federal agency.
Powerful FirstNet Features for Growing Businesses
Stay connected with fast 5G, unlimited communication, priority access, global roaming, hotspot capabilities, and flexible device solutions.
FirstNet Ready™ Devices and Promotional Offers
Equip your team with exclusive devices and promotional offers available to eligible FirstNet customers in the U.S.
FirstNet Self-Service Portal
Manage user accounts and take control with access to the self-service portal.
Unlimited Talk and Text
Stay connected with unlimited talk and text — with no additional long-distance or roaming charges to the U.S., Canada, or Mexico.
Exclusive Deployable Assets
Equip first responders with the resources they need with dedicated, deployable assets set aside for public safety.
Dedicated FirstNet Customer Support
Enjoy 24/7 access to premium customer support to address all customer needs.
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Frequently Asked Questions
Who is eligible for FirstNet? ⌄
FirstNet is exclusively for first responders and those that support their vital efforts. This includes law enforcement, fire protection services, emergency call dispatching (911), government public safety answering points, emergency planning and management offices, and emergency medical services.
Can I port my number from another carrier to FirstNet? ⌄
Yes, you will need to provide a copy of your billing invoice upon activation of services.
How do I sign up for FirstNet? ⌄
Eligible organizations and individuals can sign up for FirstNet by completing the “Contact Us” form at FirstNet.com and waiting for a response from a dedicated FirstNet sales resource.
For any new signups, you may also send an email to dpacfnsupport@docomopacific.com.
How do I pay my bill? ⌄
To pay your bill, log in to your account at FirstNet Central and navigate to “Manage Services and Billing.” Once a customer moves into FirstNet, all invoices will come from them.
How do I reach FirstNet Customer Support? ⌄
Call 1-800-574-7000 or log into FirstNet Central to chat with a customer support representative.