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    1. How do I get the latest updates from DOCOMO PACIFIC?
      • Follow us on our social accounts @docomopacific on Facebook, Instagram and twitter
      • Our latest press releases are on our website: docomopacific.com > About us > Press releases
      • You can hear our updates on the radio on Star 101.1 FM
      • We send our updates to the Joint Information Center so they may share their platforms
      • We send our updates to the Mayor’s Council of Guam so you may stay informed on your village chats
    1. What are DOCOMO PACIFIC’s Hours of Operations?

    For business services, there are several ways you can contact us for help:

    Enterprise Care Hotline:

    Temporarily Closed

     

    Technical Support:

    Available 24/7
    Guam: 671-688-2677 (CORP)
    CNMI: 670-488-2677 (CORP)

    Contact your Account Executive & email Business Sales Support

    businesssalessupport@docomopacific.com

    Business Sales Support
    Monday – Friday
    October 11, 2023 | 12 p.m. to 5 p.m.


    Business Services
    Tamuning HQ, Guam
    October 11, 2023 | 12 p.m. – 5 p.m.


    Gualo Rai, Saipan, 2nd Floor
    Temporarily closed.


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    Preparing your business before a storm is crucial to minimize potential damage and ensure the safety of your employees. Here are some business preparedness tips before a storm:

    1. Develop an Emergency Plan:

      Create a comprehensive emergency plan that includes evacuation procedures, communication protocols, and designated emergency contacts.


    2. Backup Critical Data:

      Regularly back up important business data and store it in an off-site location or the cloud to ensure data recovery in case of damage to your premises.


    3. Protect Your Property:

      • Secure windows and doors with storm shutters or plywood.
      • Elevate critical equipment and files to higher levels to prevent water damage.
      • Secure outdoor items that could become projectiles during high winds.

    4. Emergency Supplies:

      Maintain an emergency supply kit that includes first aid supplies, flashlights, batteries, and non-perishable food and water for your employees and customers.


    5. Communication Plan:

      • Establish a clear communication plan to keep employees informed before, during, and after the storm.
      • Ensure you have a way to contact employees remotely if necessary.

    6. Insurance Review:
      • Review your business insurance policy to understand what is covered and ensure it is up to date.
      • Consider business interruption insurance.

    7. Generator and Fuel
      • If feasible, have a backup generator in case of power outages, and ensure it's in working order.
      • Stock up on fuel for generators and vehicles.

    8. Shut Down Systems:
      Safely shut down computer systems and equipment before the storm to prevent damage from power surges.


    9. Employee Safety:
      • Ensure that employees are aware of the storm and encourage them to make their own preparations.
      • Implement a system to account for all employees after the storm has passed.

    10. Secure Financial Records:
      • Safeguard important financial documents and records in waterproof containers or a safe.